When water is actively entering a building, the first objective is to reduce additional damage and determine a safe next step.
What to Do During an Active Leak
Move people and valuables away from the affected area when it is safe to do so. Use containers to control interior dripping where practical. If water is near electrical fixtures, wiring or a sagging ceiling, avoid the area and contact the appropriate emergency professional.
Do not climb onto a wet, icy, wind-exposed or damaged roof.
What We Evaluate
Urgent roofing concerns can include storm-damaged shingles or panels, membrane punctures, open flashing, tree impact, active leaks and damage around penetrations. See roof repair and storm damage repair.
Temporary Protection vs Permanent Repair
Weather conditions may make an immediate permanent repair unsafe or technically inappropriate. In those situations, temporary water-control measures may be followed by a permanent repair after conditions allow a proper installation.
Document the Damage
Photos of visible interior and exterior damage can help establish what changed and when. Property owners should keep invoices, inspection notes and other documentation if an insurance claim may be involved.